wj3 Privacy Policy – What We Collect and Why It Matters

This Privacy Policy explains how wj3 collects, uses, stores, and protects the personal information of players who register and use the platform. It applies to all services offered through the wj3 website and mobile browser experience, including the game lobby, live casino, sports betting section, and all related account and payment features. By creating an account or using any part of the platform, you agree to the practices described in this policy. wj3 is committed to handling your personal data responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012. If you have any questions about how your data is handled, the FAQ section is a good starting point, and you may also contact the support team directly using the details provided at the end of this policy. This policy may be updated from time to time, and the date of the most recent revision will always be shown at the top of this page.

When you register for a wj3 account, we collect the personal information you provide during the registration process, which typically includes your full name, date of birth, email address, mobile number, and preferred payment details for PHP transactions. We may also collect a copy of a government-issued identification document when verifying your identity, as required for responsible gaming compliance and fraud prevention. During your use of the platform, we automatically collect certain technical data, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We also collect information about your gaming activity, including bets placed, games played, deposit and withdrawal history, and any communications you have with the support team. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and legal compliance.

wj3 uses the personal information we collect for the following purposes: to create and manage your player account; to process deposits and withdrawals in Philippine pesos (PHP) through your chosen payment method; to verify your identity and confirm your eligibility to use the platform; to detect and prevent fraud, money laundering, and other prohibited activities; and to comply with our legal and regulatory obligations under Philippine law. We also use your information to communicate with you about your account, including sending transaction confirmations, security alerts, and responses to support enquiries. Where you have opted in to receive promotional communications, we may use your contact details to inform you about relevant offers available on the Promotion page. Your gaming activity data is used to monitor for signs of problem gambling and to apply responsible gaming tools where appropriate, in line with our commitments on the Responsible Gaming page. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

wj3 does not sell your personal data to third parties for marketing or commercial purposes. We may share your information with trusted third-party service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification providers, and technology partners who support platform infrastructure. All third-party providers are required to handle your data in accordance with applicable data protection standards and are only permitted to use your information for the specific purpose for which it was shared. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies where required by Philippine law or where we have a legitimate legal obligation to do so. In the event that wj3 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer where required by law.

Your personal data is stored on secure servers and protected using industry-standard encryption and access controls. wj3 retains your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations — including anti-money laundering record-keeping requirements. When your data is no longer needed for the purposes for which it was collected, and when there is no legal obligation to retain it, we will securely delete or anonymise it. You may request the deletion of your personal data at any time by contacting the support team, subject to any legal retention obligations that may apply. wj3 takes reasonable technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration, and we review our security practices regularly to ensure they remain effective. If a data breach occurs that is likely to affect your rights, we will notify you in a timely manner in accordance with our obligations under Philippine data protection law.

wj3 uses cookies and similar tracking technologies to operate the platform effectively and to improve the experience for Filipino players. Cookies are small text files stored on your device that help us recognise returning users, maintain your session while you are logged in, and remember your preferences. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring — this data is used in aggregate form and does not identify you personally. You can manage your cookie preferences through your browser settings, and most browsers allow you to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of the platform, including your ability to stay logged in or access certain features. We do not use cookies to track your activity across third-party websites or to serve targeted advertising outside of the wj3 platform.

Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to your personal data held by wj3. These include the right to be informed about how your data is collected and used; the right to access a copy of the personal information we hold about you; the right to correct any inaccurate or incomplete data; the right to object to the processing of your data in certain circumstances; and the right to request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to data portability — meaning you can request that we provide your personal data in a structured, commonly used format. To exercise any of these rights, please contact the wj3 support team using the details provided in the FAQ section. We will respond to all data rights requests within a reasonable timeframe and in accordance with our legal obligations. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

If you have any questions, concerns, or complaints about how wj3 handles your personal data, please contact our support team — contact details are available in the FAQ section. We take all privacy-related enquiries seriously and aim to respond promptly and transparently. If you believe your data rights have been violated and you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission of the Philippines, which is the relevant supervisory authority for data protection matters in the country. wj3 is committed to resolving all privacy concerns fairly and in accordance with applicable Philippine law. We recommend reviewing this Privacy Policy periodically, as it may be updated to reflect changes in our practices or legal requirements — the date of the latest revision will always be displayed at the top of this page.